How to sell online
Start selling online in the right order, without losing orders.
To start you need: a store, a way to get paid and a way to deliver. The rest comes later.
Selling, before and after getting organised
Before
- Every order takes several messages about price, size and address.
- Payments and deliveries are tracked in scattered notes.
- Your products do not show up when someone searches for them on Google.
After
- Customers choose, pay and get their confirmation on their own.
- Orders, payments and deliveries are tracked in one panel.
- Each product has its own page and can be found on Google.
Where to start
If buying happens through messages, you can lose orders.
Start with the store, continue with your sales channels and add ads last. Begin with the products you have and grow as needed.
What you need to start
- A store with your products, prices and stock
- A way to get paid: by card, on delivery or both
- A courier and delivery fees
- A returns policy, published in the store
- Links to Instagram and Google
- Promotion, once the store is ready
Why messages are not enough
Messages work at the start, but not once the business grows.
- You lose sales: Some orders get forgotten between conversations.
- Orders get mixed up: Payments, addresses and orders are tracked by hand.
- New customers cannot find you: Conversations do not show up on Google; products do.
- The store is yours: It does not depend on platform changes.
Four steps, in order
You can take them one at a time.
- Open the store: Add the products, prices and stock.
- Choose payment: By card, cash on delivery or both.
- Organise delivery: Choose the courier and the rates.
- Promote the store: On Google, Maps, social media and ads.
How long it takes
A small store with products ready can launch within a few days.
The exact timeline is set in the quote, once we know the number of products, the payments and delivery.
Who it is for
Anyone who sells products and manages orders by hand.
- Businesses selling through messages that have started losing orders.
- Physical shops that want to add online sales.
- Small makers who want to start in an organised way.
- Businesses that tried foreign platforms that do not fit the Albanian market.
If you offer services priced per client, you need a site that brings enquiries, not a store.
Frequently asked questions
- Do I need a registered business?
- For card payments, yes. For cash on delivery it depends on the courier.
- How many products do I need to start?
- As many as you have. Better a few products with good photos.
- Can I keep selling on Instagram?
- Yes. Instagram brings customers, the store completes the order.
- How do I know if it works?
- The panel shows orders, sales and best-selling products.
- How much does it cost?
- It depends on the products, payments and delivery. The quote is free.
- Do I need to know technology?
- No. The panel is easy to use.
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