What an online store does
The customer picks a product, pays and gets a confirmation. You receive the complete order, without back-and-forth messages.
Social media brings the customer; the store completes the sale.
What you gain
Sell at any hour and manage everything in one panel.
- Orders at any hour — Customers buy outside your opening hours too.
- Accurate stock — Sold-out products are hidden automatically.
- Clear payments — By card or cash on delivery, with the total shown before confirming.
- Sales data — See your best-selling products and plan your stock.
How we work
Orders from every channel come into one panel.
- We add the products — Photos, prices, variants and stock. If needed, we take them from Instagram.
- We connect payments and delivery — We set up payments and shipping by city.
- We launch the store — At your own address, connected to Instagram and Google.
- You manage the panel — Orders, stock and customers in one place. We take care of support.
Who it is for
Businesses that sell products regularly, and that:
- sell through messages and cannot keep up with every order;
- want to sell outside their city too;
- make their own products and want their own channel;
- have stock that changes often;
- want to organise their online sales.
If you offer services, a website with a contact form suits you better.
How long it takes
The timeline depends on the products, payments and delivery.
A small store with products ready takes a few days; a large catalogue with variants and integrations, a few weeks.
Frequently asked questions
- Do I have to leave Instagram?
- No. Instagram brings customers; the store completes the order.
- Can I accept card payments?
- Yes. We connect a provider that works in Albania. Cash on delivery stays an option.
- Who adds the products?
- Vela Shop adds them automatically; if you like, you can also add them yourself from the panel.
- Do I pay a commission on every sale?
- Not to Vela. The payment provider may take a fee, agreed in advance.
- Can I sell in two languages?
- Yes. Products and addresses are presented separately in each language.
- How are returns handled?
- By your own policy, published in the store before purchase.
Let’s review your project
Tell us what you want to build. You will get a quote with the price, the services and the timeline.
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