Do I have to leave Instagram?

No. Instagram brings customers; the store completes the order.

Can I accept card payments?

Yes. We connect a provider that works in Albania. Cash on delivery stays an option.

Vela Shop adds them automatically; if you like, you can also add them yourself from the panel.

Not to Vela. The payment provider may take a fee, agreed in advance.

Yes. Products and addresses are presented separately in each language.

By your own policy, published in the store before purchase.

Take orders at any hour.

Social media brings customers. An online store turns their interest into orders and brings payments, orders and stock into one panel.

Orders arrive by message and some get lost in the conversation.
Price, stock and address are asked for and written down by hand for every customer.
When you are busy or closed, sales stop.

Every order arrives complete in one panel: the product, the address and the payment.
Stock updates itself and a sold-out product cannot be ordered.
Customers buy at any hour, even when you are offline.

The customer picks a product, pays and gets a confirmation. You receive the complete order, without back-and-forth messages.

Social media brings the customer; the store completes the sale.

Sell at any hour and manage everything in one panel.

Orders at any hour: Customers buy outside your opening hours too.
Accurate stock: Sold-out products are hidden automatically.
Clear payments: By card or cash on delivery, with the total shown before confirming.
Sales data: See your best-selling products and plan your stock.

Orders from every channel come into one panel.

We add the products: Photos, prices, variants and stock. If needed, we take them from Instagram.
We connect payments and delivery: We set up payments and shipping by city.
We launch the store: At your own address, connected to Instagram and Google.
You manage the panel: Orders, stock and customers in one place. We take care of support.

The timeline depends on the products, payments and delivery.

A small store with products ready takes a few days; a large catalogue with variants and integrations, a few weeks.

Businesses that sell products regularly, and that:

If you offer services, a website with a contact form suits you better.

Do I have to leave Instagram?: No. Instagram brings customers; the store completes the order.
Can I accept card payments?: Yes. We connect a provider that works in Albania. Cash on delivery stays an option.
Who adds the products?: Vela Shop adds them automatically; if you like, you can also add them yourself from the panel.
Do I pay a commission on every sale?: Not to Vela. The payment provider may take a fee, agreed in advance.
Can I sell in two languages?: Yes. Products and addresses are presented separately in each language.
How are returns handled?: By your own policy, published in the store before purchase.

How to sell online: Start selling online in the right order, without losing orders.
Website design: Be easier to find on Google and Maps.
What a website costs: Know the price, the work and the timeline before you decide.

Albania's digital transition: why an online presence matters more than ever: From e-Albania to fiscalisation and card payments: how Albania is going digital, and what it means for your business online.
From Instagram to an online store: when it's time to move: Selling through DMs works up to a point. The signs it is time for an online store, and what changes in orders, payments, stock and delivery.
Business photo shoot: how to get many assets from one shoot: How to plan one photo shoot that feeds your website, online store, social media and ads: the shot list, the formats and the work after.

Tell us what you want to build. You will get a quote with the price, the services and the timeline.